Calling it “a major milestone,” the VA announced same-day services for urgent primary and mental health care are now available at 100% of its > 1,000 medical facilities.
Now a veteran can more conveniently have a face-to-face visit with a clinician, call a nurse, have a telehealth or video care visit, get an appointment with a specialist, or have a prescription filled in the same day, “depending upon what best meets the needs of the veteran.”
The VA also has reduced patient wait time, and implemented a new process to ensure timely follow-up appointments for time-sensitive medical needs.