“All VA facilities are equipped with essential items and supplies, and we are continually monitoring the status of those items to ensure a robust supply chain,” US Department of Veterans Affairs (VA) Press Secretary Christina Noel insisted on April 14th. The problem? The Wall Street Journal had just reported that internal VA memos detailing concerns about shortages in personal protective equipment (PPE), including memos saying PPE rationing had begun, were circulating at the highest levels. Top VA officials, including Secretary Robert Wilkie, had been briefed several times on systemwide shortages, the memos indicated.
The department had about 2 weeks’ worth of masks on hand, the Journal said, according to a briefing made to Congress several days earlier.
One April 7, 2020 memo noted that the “United States is experiencing challenges procuring adequate supplies of [facemasks and N95 respirators] to protect Veterans Health Administration (VHA) staff” and suggested limiting access to PPE. “Mask supply levels in VHA do not support providing masks to all other employees not working directly with COVID-19 infected veterans,” the memo noted. The memo also recommended that one mask per day for health care workers involved in “screening program activities” and taking care of “COVID-19 positive patients not undergoing high risk procedures.” Even employees “performing high risk procedures or activities on suspect or confirmed COVID19 patients,” were recommended to “wear an N95 respirator for extended use with multiple COVID-19 patients.”
Secretary Wilkie conceded to the Wall Street Journal that, “[W]e don’t have the supplies that we would have in an optimal situation, we have the supplies that we need as the [CDC] prescribes.”
The VA COVID-19 National Summary reported 5,468 positive cases of COVID-19 and 339 inpatient deaths on April 20. Although the rate of infection for veterans remains low—just .06% of veterans in the VHA system have tested positive—the 6.2% rate of death is higher than the US rate (4.6%) and nearly as high as the global rate. More than 1,600 employees at the VHA have tested positive for COVID-19, according to the VA , and 14 medical center employees had died of complications due to the virus.
The VA now appears to be increasing the number of health workers allotted protective masks. In an April 15 email , Executive in Charge Richard A. Stone, MD, sought to reassure VHA employees. “VA always had a contingency supply of PPE,” Stone explained. “However, when this crisis started to face every healthcare organization in the nation, it became more difficult to project our incoming supply chain. For this reason, and out of an abundance of caution, we implemented austerity measures to ensure that every person working with COVID-19 patients had the equipment they needed.”
According to Stone, the VA is now more confident in its supply chain. Under his direction “all employees in a community living center, spinal cord injury unit or inpatient mental health unit will receive one mask a day to support their duties. We will continue providing N95 masks to those directly in contact with COVID-19-positive patients.”