Original Research

Amputation Care Quality and Satisfaction With Prosthetic Limb Services: A Longitudinal Study of Veterans With Upper Limb Amputation

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For participants who indicated that they received amputation care between baseline and follow-up, CSS mean (SD) scores were better, but not statistically different, for those who reported care in the VA or DoD vs private care, 31.6 (22.6) vs 38.0 (17.7) (Table 4). When compared with community-based care, more participants who received care in the VA or DoD in the prior year had a functional assessment in that time period (33.7% vs 7.1%, P = .06), were contacted by HCPs outside of appointments (42.7% vs 18.8%, P = .07), and received information about amputation care in the prior year (41.6% vs 0%, P =.002). There was no difference in the proportion whose family/caregivers were involved in care in the prior year.

Multivariate Linear Regression Model Predicting Care Satisfaction at Baseline table
Comparison of Care Satisfaction and Quality of Care Items by Care Location at Follow-up table

No statistically significant differences were observed in paired comparisons of the CSS and Quality of Care Index at baseline or follow-up for all participants with data at both time points (Table 5; eAppendix 3 available at doi:10.12788/fp.0096). Individual pain measures did not differ significantly between timepoints. Quality Index mean (SD) scores were 1.3 (1.5) and 1.2 (1.5) at baseline and follow-up, respectively (P = .07). For the 214 prosthesis users with longitudinal data, baseline CSS mean (SD) scores were generally worse at baseline than at follow-up: 34.4 (19.8) vs 32.5 (21.0) (P = .23). Family/caregiver involvement in amputation care was significantly higher in the year before baseline when compared with the year prior to follow-up (24.4% vs 17.7%, P = .001). There were no other statistically significant differences in Quality of Care items between baseline and follow-up.

Baseline and Follow-up Care Satisfaction and Quality of Care table

Discussion

Our longitudinal study provides insights into the experiences of veterans with major ULA related to satisfaction with prosthetic limb care services and receipt of amputation-related care. We reported on the development and use of a new summary measure of amputation care quality, which we designed to capture some of the key elements of care quality as provided in the VA/DoD CPG.2

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