Practice Management Toolbox

Launching a quality improvement initiative


 

Summary and next steps

In this first article of the series, the QI team moved forward with their aim to increase ADR. A root cause analysis was undertaken using multiple diagnostic tools including a fishbone diagram and a Pareto chart. Finally, change ideas were generated based on the earlier-described root causes and established change concepts. The next steps involve undertaking PDSA cycles to test change ideas and monitor for improvement.

References

1. Rex, D.K., Schoenfeld, P.S., Cohen, J. et al. Quality indicators for colonoscopy. Gastrointest Endosc. 2015;81:31-53.

2. Rex, D.K., Bond, J.H., Winawer, S. et al. Quality in the technical performance of colonoscopy and the continuous quality improvement process for colonoscopy: recommendations of the U.S. Multi-Society Task Force on Colorectal Cancer. Am J Gastroenterol. 2002;97:1296-308.

3. Corley, D., Jensen, C.D., Marks, A.R. et al. Adenoma detection rate and risk of colorectal cancer and death. N Engl J Med. 2014;370:1298-306.
4. Kotter, J.P. Leading change. Harvard Business Review Press, Boston; 2012

5. Taitz, J.M., Lee, T.H., and Sequist, T.D. A framework for engaging physicians in quality and safety. BMJ Qual Saf. 2012;21:722-8.

6. Carman, K.L., Dardess, P., Maurer, M. et al. Patient and family engagement: a framework for understanding the elements and developing interventions and policies. Health Aff (Millwood). 2013;33:223-31.

7.Ranji, S.R. and Shojania, S.G. Implementing patient safety interventions in your hospital: what to try and what to avoid. Med Clin North Am. 2008;92:275-93.

8. Antony, J. Six Sigma vs Lean: some perspectives from leading academics and practitioners. Int J Product Perform Manage. 2011;60:185-90.

9. Bercaw, R. Taking improvement from the assembly line to healthcare: the application of lean within the healthcare industry. Taylor and Francis, Boca Raton, FL; 2012

10. Langley, G.J., Nolan, K.M., Nolan, T.W. et al. The improvement guide: a practical approach to enhancing organizational performance. Jossey-Bass, San Francisco; 2009

11. Berwick, D.M. A primer on leading the improvement of systems. BMJ. 1996;312:619-22.

12. Corley, D.A., Jensen, C.D., and Marks, A.R. Can we improve adenoma detection rates? A systematic review of intervention studies. Gastrointest Endosc. 2011;74:656-65.

The remaining authors declare no conflicts for this article.

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Letter from the Editor: Value-based reimbursement is here to stay