Evolving Sex and Gender in Electronic Health Records

Veterans Affairs SIGI EHR Field

In 2016, the US Department of Veterans Affairs (VA) began implementing a SIGI demographic field across all EHRs, requiring administrative staff to ask enrolled and new veterans their gender identity (full implementation of SIGI has not yet occurred and will occur when a later EHR upgrade displays SIGI in the EHR). The initiation of SIGI did not change any information in the birth sex field, meaning that some veterans continue to have birth sex field information that results in problematic automatic medical reminders and dosing values. Consequently, the National Center for Patient Safety (NCPS) noted that this discrepancy may be a pertinent patient safety issue. The NCPS and Lesbian, Gay Bisexual, and Transgender (LGBT) Health national program offices worked to provide documentation to TGNC veterans to inform them of the clinical health care implications of having their birth sex demographic field reflect gender identity that is inconsistent with their natal sex (ie, original birth certificate record of sex).

Patient Safety Issues

Conversations between transgender patients and their HCPs about transition goals, necessary medical tests, and laboratory ranges based on their current anatomy and physiology can improve patient safety and satisfaction with medical care. Prior to the availability of the SIGI field, VA facilities varied in their documentation of gender identity in the patient chart. LGBT veteran care coordinators discussed diverse suggestions that ranged from informally documenting SIGI in each progress note to using flags to draw attention to use certain sections of local EHRs. These suggestions, though well intentioned, were not adequate for documenting gender identity at the national level because of regional variations in EHR customization options. Furthermore, the use of flags for drawing clinical attention to gender identity posed a potential for stigma toward patients, given that flags are typically reserved for behavioral or other risk concerns.

Several problems can emerge when HCPs are not equipped with accurate information about patient birth sex and SIGI. For instance, TGNC patients lack a way of being known from clinic to clinic by proper pronouns or self-labels. Providers may misgender veterans, which is a negative experience for TGNC veterans linked with increased barriers to care and decreased frequency of health care visits.⁴ Moreover, the quality and personalization of care across clinic locations in the facility’s system is variable without a consistent method of documenting birth sex and SIGI. For example, in clinics where the veteran is well known (eg, primary care), staff may be more affirming of the veteran’s gender identity than those in specialty care clinics that lack prior patient contact.

Furthermore, depending on hormone and surgical interventions, some health screenings may be irrelevant for TGNC patients. To determine appropriate health screens and assess potential risks associated with hormone therapy, providers must have access to current information regarding a patient’s physiologic anatomy.⁶ Health screenings and laboratory results in sophisticated EHRs (ie, EHRs that might autodetermine normative values) may populate incorrect treatment recommendations, such as sex-based medication dosages. Furthermore, laboratory test results could be incorrectly paired with a different assumed hormonal history, potentially putting the patient at risk.