Opinion
Should You Offer Medical Credit Cards?
Traditionally, these cards were used to help cover procedures insurance didn't cover -- such as cosmetic procedures -- but over the years, they...
Opinion
Will the Federal Non-Compete Ban Take Effect?
The FTC reasoned that non-compete clauses constitute restraint of trade, and eliminating them could potentially increase worker earnings as well...
Opinion
Burnout
In last month’s column, I discussed employees who are “clock watchers” and how to address this issue in your practice if it exists. Here’s another...
Opinion
Clock Watchers
Generally, clock watchers — sometimes referred to in modern parlance as “quiet quitters” — radiate a palpable sense of “I don’t want to be here...
News
Beware the Letter of Intent
You might ask, if the terms in an LOI are not binding, why bother with one at all?
Opinion
Why Don’t Physicians Call In Sick?
We can work to overcome this institutional taboo against staying home when we do get sick. Work out a system of mutual coverage for such...
Opinion
Electronic Health Records — Recent Survey Results
The lack of information sharing among different EHR systems has been the technology’s greatest unmet promise, according to the survey.
Opinion
How to develop a patient referral program
Nothing provides as much benefit – relative to its comparatively low cost – as the original marketing tool, word-of-mouth patient referrals.
Opinion
Artificial intelligence in the office: Part 2
A multitude of generative AI products with potential medical applications are now available, with new ones appearing almost weekly.
Opinion
Artificial intelligence in your office
Some AI-based tools are available to use in your office right now, with no “existential” threat to anybody.
Opinion
The multitasking myth
There really are too many tasks and not enough hours in the day. How can you get through them without falling into the multitasking trap?
Opinion
Creating a fair time-off policy
Employees generally like the PTO concept, because most never use all of their sick leave.
Opinion
Protecting your practice data
You may think that your computer vendor is responsible for safeguarding your data, but third parties can only do so much.
Opinion
Evolve your website
Many potential patients are searching for your services online, so your website cannot be an afterthought.
Opinion
OSHA revisited
Standards most applicable to medical offices are those dealing with personal protective equipment, bloodborne pathogens, hazard communication, and...