Identification of Inpatient DNR Status / Sehgal and Wachter

As modern medicine developed the technological capacity to deliver aggressive life‐sustaining interventionsthrough methods such as cardiopulmonary resuscitation (CPR), intensive care units, and mechanical ventilationthe concept of do‐not‐resuscitate (DNR) orders emerged to allow individual patients to choose to forego selected treatments. To encourage patients to articulate these preferences, Congress passed the Patient Self‐Determination Act in 1991, a measure that required health care facilities to discuss advance directives with patients as they enter their system.1 Although the act has had less of an impact on the quality of DNR discussions than originally hoped for,25 its passage was evidence of the importance our society places on patientclinician discussions regarding goals of care. In addition to this legislative push, many organizations and advocacy groups use a variety of marketing campaigns, accreditation standards,6 and standard instruments and tools79 to promote the use of advance directives

Despite all these efforts, fewer than 30% of Americans (54% older than age 65) have completed advance directives.10 Nevertheless, many patientsparticularly those at highest risk for requiring end‐of‐life caredo express preferences regarding resuscitation at the time of hospital admission. In an ideal world, these preferences would be available for all providers to view, respect, and act on.

Unfortunately, research on patient safety and quality has demonstrated wide gaps between ideal and actual practice.1112 In the context of DNR wishes, despite strong efforts to collect patients' preferences, no current regulation provides or mandates a best practice on making these preferences operational. There are also few data that indicate whether patients' preferences are in fact transmitted to providers at the point of care and in an accurate and reliable manner.

Past research on proper identification of DNR orders is limited, with much of the focus on prehospital protocols.1315 Anecdotally, hospitals seem to employ varying strategies to highlight DNR orders using a combination of paper or electronic documentation and color‐coded patient wristbands. There have been several reports of errors involving this issue, including patients receiving CPR despite stated DNR preferences and a patient having CPR withheld because the wrong chart (of another patient with a DNR order) was mistakenly pulled.1617

The patient safety field emphasizes standardization as a key strategy to prevent errors. Because of problems articulating DNR orders (and other important patient‐related information), several hospitals promote the use of color‐coded wristbands to denote preferences for resuscitation. However, without national regulations or standards, the possibility remains that one safety hazard (advance directives on a paper chart distant from a patient's room) may be traded for another hazard (front‐line providers interpreting a color‐coded wristband incorrectly). In addition to the ethical problems inherent in failing to adhere to patients' resuscitation preferences, errors in following advance directives may also create legal liability.18 With all this in mind, we conducted a national survey to determine practice variations in the identification of DNR orders and the use of color‐coded patient wristbands. We hypothesized that there is considerable variation both in identification practices and in the use of color‐coded wristbands across academic medical centers.

METHODS

The project was approved by the University of California, San Francisco Committee on Human Research. We anonymously surveyed nursing executives who are members of the University HealthSystem Consortium (UHC), an alliance of 97 academic medical centers and their affiliated hospitals representing 90% of the nation's nonprofit academic medical centers.19 The nursing executives are senior nursing leaders at participating UHC institutions and members of a dedicated UHC Chief Nursing Officer Council E‐mail listserv. We designed a brief survey and distributed it via their E‐mail listserv using an online commercial survey administration tool.20 Respondents were asked to complete the survey or have one of their colleagues familiar with local DNR identification practices complete it on their behalf. The online tool also provided summary reports and descriptive findings to meet the study objectives. We provided a 1‐month window (during summer 2006) with 1 interval E‐mail reminder to complete the surveys.

RESULTS

Survey announcements were E‐mailed to 127 nursing executives, 69 of whom completed it (response rate 54%). The respondents represented mostly academic medical centers (87%; another 13% represented affiliated community teaching hospitals), public institutions (89%), and large facilities (60% with more than 400 beds; 40% with 201‐400 beds). More than half the respondents (56%) reported their hospitals use paper chart documentation as the only method of identifying patients with a DNR order, whereas 16% reported their hospitals use only electronic health record (EHR) documentation (Fig. 1). Twenty‐five percent of hospitals (n = 17) use a color‐coded patient wristband in addition to either paper or electronic documentation. Of these 17 hospitals, a total of 8 colors or color schemes were employed to designate DNR status (Table 1).

Figure 1

The use of color‐coded wristbands was not limited to identification of DNR status. Fifty‐five percent of hospitals (n = 31) use color‐coded wristbands to indicate another piece of patient‐related data such as an allergy, fall risk, or same last name alert (Table 2). In fact, 12 indications were depicted by various colors, with variations in both the color choice for a given indication (eg, allergy wristbands red at one hospital and yellow at another) and across indications (eg, red for allergy at one hospital and red for bleeding risk at another). Nearly 3 of 4 respondents (n = 48) reported being aware of a case at your institution in which confusion about a DNR order led to problems or confusion in patient care. A few respondents shared a brief anecdote of the event, illustrating the spectrum of clinical scenarios that lead to potential confusion (Table 3). Respondents reporting a case of confusion were not more likely to be from an institution that used color‐coded wristbands.

When asked whether most (greater than 75%) physicians and nurses could properly identify the color associated with a DNR patient wristband, responses differed by discipline. Eight‐five percent of respondents believed that most nurses at their institutions could correctly report the color for DNR, whereas only 15% believed physicians could do the same. Only 22% of respondents anticipated a change in the current system within the next 2 years; all these changes were a transition from paper to electronic documentation systems.

DISCUSSION

Regardless of whether the DNR documentation occurs in paper or electronic form (and our study demonstrates significant practice variation in the documentation method), the risk that a hospitalized patient may suddenly stop breathing or become pulseless is ever present. When such a patient is discovered, providers race to the bedside and initiate care, but immediately ask, Is the patient a full code? In these often‐chaotic moments, accurate and timely information about DNR status is critical to respecting a patient's preferences and avoiding a potentially devastating error. A number of the anecdotes shared by survey respondents and highlighted in Table 3 reinforce this concern. Many of these scenarios occur in the middle of the night or off a patient's primary unit (ie, at a test or procedure area), increasing the need for quick and easy identification of DNR status.

Our study demonstrates that a logical point‐of‐care solutiona color‐coded DNR patient wristbandmay create its own safety hazards, particularly if the color designations are not known by all providers (including floating and traveling nurses or trainees who rotate at different hospitals) and if the colors being employed represent different indications at a given hospital (see accompanying Images Dx, page 445). We found that approximately 1 in 4 surveyed hospitals depict DNR status by a color‐coded wristband. We also discovered remarkable variation in the colors chosen and the degree to which institutions use color‐coded wristbands to signal a panoply of other patient‐related issues. Human factors research demonstrates that even well‐meaning patient safety solutions may cause harm in new ways if they are poorly implemented or if the interface between the technology and human work patterns is not well appreciated. For example, recent studies illustrate unintended consequences from safety‐driven solutions, such as the implementation of computerized order entry,2122 quality measurement,23 adoption of EHRs,24 and bar code medication administration systems.25 Because standardization is a key mechanism for decreasing the opportunities for error, our findings raise serious concerns about current wristband use.

Interestingly, the lack of standardization and its related risk of failing to recall the conditions associated with color‐coded wristbands are complicated by societal trends. In December 2004 the issue of patient wristbands made headlines in Florida, when hospitals using yellow DNR wristbands (as was the case in 3 hospitals in our sample) reported several near‐misses among patients wearing yellow Lance Armstrong Livestrong bracelets.2627 Given recent estimates that nearly 1 in 5 Americans wears these bracelets to support people living with cancer,28 even safety‐minded journals and national newspapers have highlighted the issue.2930 Most hospitals that continue to use yellow DNR wristbands now either remove or cover Livestrong bracelets at the time of hospital admission. Furthermore, many other self‐help organizations now issue wristbands in a variety of colors as well, creating a potential hazard for any person wearing one in the hospital. Although patients do not mind wearing color‐coded wristbands,31 they might feel differently if they knew the potential for confusion.

After these anecdotal reports of identification mistakes surfaced, several states, most notably Arizona and Pennsylvania, launched initiatives to address the problem.3233 Arizona, after discovering 8 colors being used in the state, developed plans for a purple DNR color‐coded wristband. The choice of purple, and the careful decision to avoid blue, occurred because many hospitals call their resuscitative efforts a code blue, creating yet another potential source of confusion if a blue wristband is associated with a DNR order. The Pennsylvania Patient Safety Authority also found tremendous color variations in patient wristbands used in a statewide survey. Both states ultimately promoted standardized colors and indications and provided tool kits and implementation manuals.3233

Although statewide initiatives represent a step forward, we believe that a national standard for color‐coded wristbands would improve patient safety. Precedents for this call to action exist. For many years, anecdotal information circulated about the errors caused by ambiguous use of abbreviations, such as qd instead of daily or U instead of units. Individual hospitals often banned or limited the use of such abbreviations, but no standard list of high‐risk abbreviations guided practice or required adherence, and cross‐hospital variation undoubtedly led to confusion. In 2004 the Joint Commission created a uniform list of high‐risk abbreviations as part of their National Patient Safety Goals, which instantly ended the debate about which abbreviations to ban and mandated compliance with the safety practice.34 A national group of stakeholders should similarly be convened to develop a list of colors and associated conditions that should be widely disseminated and enforced by the Joint Commission or a similar body. The statewide efforts by Arizona and Pennsylvania are instructive in this regard. Despite being guided by the goal of standardization, these 2 states chose different colors for DNR identification (interestingly, Pennsylvania chose blue for DNR, perhaps for the same reason that Arizona avoided itcode blue), further supporting the need for national guidelines (Table 4).

Our study represents the first national sample of DNR identification practices. Although it targeted academic health centers and affiliated institutions, we believe that these practice variations likely exist in all health care settings. Our study limitations included reliance on self‐reported institutional practices rather than direct review of existing policies and limited information about the surveyed population, making it impossible to compare respondents and nonrespondents. However, we have no reason to believe that these groups differed sufficiently to influence the study's main findings.

In the future, better technology may ultimately replace color‐coded wristbands. For instance, the time may come when wireless technologies seamlessly linked to the electronic health record will alert providers to a patient's DNR status when entering the patient's room. However, for today, point‐of‐care solutions using color‐coded wristbands remain a reasonable solution. Creating a nationally enforced standardized methodology, understandable and memorable to providers and free of stigma to patients (eg, a black wristband for DNR or writing DNR on a wristband) should be a patient safety priority. Because simplification is another key characteristic of safe systems, it seems prudent to aim for a national system that involves a maximum of 3‐4 colors.

CONCLUSIONS

Patients and families dedicate tremendous energy to making decisions about their advance directives, and discussions of these issues often create considerable angst and sadness. Health care providers are trained to elicit and advocate for such directives so they can act with patients' wishes in mind. Despite the high stakes, all these efforts can be undermined when the system for making providers aware of a patient's DNR status is flawed. Our data confirm the tremendous variability in the systems used to indicate DNR status (and other types of indications), variability that may place patients at risk from catastrophic errors. Following the lead of a few states, we call for a national mandate to standardize the identification of DNR orders and to make the colors of wristbands for a small set of indications uniform in every hospital across the country.

As modern medicine developed the technological capacity to deliver aggressive life‐sustaining interventionsthrough methods such as cardiopulmonary resuscitation (CPR), intensive care units, and mechanical ventilationthe concept of do‐not‐resuscitate (DNR) orders emerged to allow individual patients to choose to forego selected treatments. To encourage patients to articulate these preferences, Congress passed the Patient Self‐Determination Act in 1991, a measure that required health care facilities to discuss advance directives with patients as they enter their system.1 Although the act has had less of an impact on the quality of DNR discussions than originally hoped for,25 its passage was evidence of the importance our society places on patientclinician discussions regarding goals of care. In addition to this legislative push, many organizations and advocacy groups use a variety of marketing campaigns, accreditation standards,6 and standard instruments and tools79 to promote the use of advance directives

Despite all these efforts, fewer than 30% of Americans (54% older than age 65) have completed advance directives.10 Nevertheless, many patientsparticularly those at highest risk for requiring end‐of‐life caredo express preferences regarding resuscitation at the time of hospital admission. In an ideal world, these preferences would be available for all providers to view, respect, and act on.

Unfortunately, research on patient safety and quality has demonstrated wide gaps between ideal and actual practice.1112 In the context of DNR wishes, despite strong efforts to collect patients' preferences, no current regulation provides or mandates a best practice on making these preferences operational. There are also few data that indicate whether patients' preferences are in fact transmitted to providers at the point of care and in an accurate and reliable manner.

Past research on proper identification of DNR orders is limited, with much of the focus on prehospital protocols.1315 Anecdotally, hospitals seem to employ varying strategies to highlight DNR orders using a combination of paper or electronic documentation and color‐coded patient wristbands. There have been several reports of errors involving this issue, including patients receiving CPR despite stated DNR preferences and a patient having CPR withheld because the wrong chart (of another patient with a DNR order) was mistakenly pulled.1617

The patient safety field emphasizes standardization as a key strategy to prevent errors. Because of problems articulating DNR orders (and other important patient‐related information), several hospitals promote the use of color‐coded wristbands to denote preferences for resuscitation. However, without national regulations or standards, the possibility remains that one safety hazard (advance directives on a paper chart distant from a patient's room) may be traded for another hazard (front‐line providers interpreting a color‐coded wristband incorrectly). In addition to the ethical problems inherent in failing to adhere to patients' resuscitation preferences, errors in following advance directives may also create legal liability.18 With all this in mind, we conducted a national survey to determine practice variations in the identification of DNR orders and the use of color‐coded patient wristbands. We hypothesized that there is considerable variation both in identification practices and in the use of color‐coded wristbands across academic medical centers.

METHODS

The project was approved by the University of California, San Francisco Committee on Human Research. We anonymously surveyed nursing executives who are members of the University HealthSystem Consortium (UHC), an alliance of 97 academic medical centers and their affiliated hospitals representing 90% of the nation's nonprofit academic medical centers.19 The nursing executives are senior nursing leaders at participating UHC institutions and members of a dedicated UHC Chief Nursing Officer Council E‐mail listserv. We designed a brief survey and distributed it via their E‐mail listserv using an online commercial survey administration tool.20 Respondents were asked to complete the survey or have one of their colleagues familiar with local DNR identification practices complete it on their behalf. The online tool also provided summary reports and descriptive findings to meet the study objectives. We provided a 1‐month window (during summer 2006) with 1 interval E‐mail reminder to complete the surveys.

RESULTS

Survey announcements were E‐mailed to 127 nursing executives, 69 of whom completed it (response rate 54%). The respondents represented mostly academic medical centers (87%; another 13% represented affiliated community teaching hospitals), public institutions (89%), and large facilities (60% with more than 400 beds; 40% with 201‐400 beds). More than half the respondents (56%) reported their hospitals use paper chart documentation as the only method of identifying patients with a DNR order, whereas 16% reported their hospitals use only electronic health record (EHR) documentation (Fig. 1). Twenty‐five percent of hospitals (n = 17) use a color‐coded patient wristband in addition to either paper or electronic documentation. Of these 17 hospitals, a total of 8 colors or color schemes were employed to designate DNR status (Table 1).

Figure 1

The use of color‐coded wristbands was not limited to identification of DNR status. Fifty‐five percent of hospitals (n = 31) use color‐coded wristbands to indicate another piece of patient‐related data such as an allergy, fall risk, or same last name alert (Table 2). In fact, 12 indications were depicted by various colors, with variations in both the color choice for a given indication (eg, allergy wristbands red at one hospital and yellow at another) and across indications (eg, red for allergy at one hospital and red for bleeding risk at another). Nearly 3 of 4 respondents (n = 48) reported being aware of a case at your institution in which confusion about a DNR order led to problems or confusion in patient care. A few respondents shared a brief anecdote of the event, illustrating the spectrum of clinical scenarios that lead to potential confusion (Table 3). Respondents reporting a case of confusion were not more likely to be from an institution that used color‐coded wristbands.

When asked whether most (greater than 75%) physicians and nurses could properly identify the color associated with a DNR patient wristband, responses differed by discipline. Eight‐five percent of respondents believed that most nurses at their institutions could correctly report the color for DNR, whereas only 15% believed physicians could do the same. Only 22% of respondents anticipated a change in the current system within the next 2 years; all these changes were a transition from paper to electronic documentation systems.

DISCUSSION

Regardless of whether the DNR documentation occurs in paper or electronic form (and our study demonstrates significant practice variation in the documentation method), the risk that a hospitalized patient may suddenly stop breathing or become pulseless is ever present. When such a patient is discovered, providers race to the bedside and initiate care, but immediately ask, Is the patient a full code? In these often‐chaotic moments, accurate and timely information about DNR status is critical to respecting a patient's preferences and avoiding a potentially devastating error. A number of the anecdotes shared by survey respondents and highlighted in Table 3 reinforce this concern. Many of these scenarios occur in the middle of the night or off a patient's primary unit (ie, at a test or procedure area), increasing the need for quick and easy identification of DNR status.

Our study demonstrates that a logical point‐of‐care solutiona color‐coded DNR patient wristbandmay create its own safety hazards, particularly if the color designations are not known by all providers (including floating and traveling nurses or trainees who rotate at different hospitals) and if the colors being employed represent different indications at a given hospital (see accompanying Images Dx, page 445). We found that approximately 1 in 4 surveyed hospitals depict DNR status by a color‐coded wristband. We also discovered remarkable variation in the colors chosen and the degree to which institutions use color‐coded wristbands to signal a panoply of other patient‐related issues. Human factors research demonstrates that even well‐meaning patient safety solutions may cause harm in new ways if they are poorly implemented or if the interface between the technology and human work patterns is not well appreciated. For example, recent studies illustrate unintended consequences from safety‐driven solutions, such as the implementation of computerized order entry,2122 quality measurement,23 adoption of EHRs,24 and bar code medication administration systems.25 Because standardization is a key mechanism for decreasing the opportunities for error, our findings raise serious concerns about current wristband use.

Interestingly, the lack of standardization and its related risk of failing to recall the conditions associated with color‐coded wristbands are complicated by societal trends. In December 2004 the issue of patient wristbands made headlines in Florida, when hospitals using yellow DNR wristbands (as was the case in 3 hospitals in our sample) reported several near‐misses among patients wearing yellow Lance Armstrong Livestrong bracelets.2627 Given recent estimates that nearly 1 in 5 Americans wears these bracelets to support people living with cancer,28 even safety‐minded journals and national newspapers have highlighted the issue.2930 Most hospitals that continue to use yellow DNR wristbands now either remove or cover Livestrong bracelets at the time of hospital admission. Furthermore, many other self‐help organizations now issue wristbands in a variety of colors as well, creating a potential hazard for any person wearing one in the hospital. Although patients do not mind wearing color‐coded wristbands,31 they might feel differently if they knew the potential for confusion.

After these anecdotal reports of identification mistakes surfaced, several states, most notably Arizona and Pennsylvania, launched initiatives to address the problem.3233 Arizona, after discovering 8 colors being used in the state, developed plans for a purple DNR color‐coded wristband. The choice of purple, and the careful decision to avoid blue, occurred because many hospitals call their resuscitative efforts a code blue, creating yet another potential source of confusion if a blue wristband is associated with a DNR order. The Pennsylvania Patient Safety Authority also found tremendous color variations in patient wristbands used in a statewide survey. Both states ultimately promoted standardized colors and indications and provided tool kits and implementation manuals.3233

Although statewide initiatives represent a step forward, we believe that a national standard for color‐coded wristbands would improve patient safety. Precedents for this call to action exist. For many years, anecdotal information circulated about the errors caused by ambiguous use of abbreviations, such as qd instead of daily or U instead of units. Individual hospitals often banned or limited the use of such abbreviations, but no standard list of high‐risk abbreviations guided practice or required adherence, and cross‐hospital variation undoubtedly led to confusion. In 2004 the Joint Commission created a uniform list of high‐risk abbreviations as part of their National Patient Safety Goals, which instantly ended the debate about which abbreviations to ban and mandated compliance with the safety practice.34 A national group of stakeholders should similarly be convened to develop a list of colors and associated conditions that should be widely disseminated and enforced by the Joint Commission or a similar body. The statewide efforts by Arizona and Pennsylvania are instructive in this regard. Despite being guided by the goal of standardization, these 2 states chose different colors for DNR identification (interestingly, Pennsylvania chose blue for DNR, perhaps for the same reason that Arizona avoided itcode blue), further supporting the need for national guidelines (Table 4).

Our study represents the first national sample of DNR identification practices. Although it targeted academic health centers and affiliated institutions, we believe that these practice variations likely exist in all health care settings. Our study limitations included reliance on self‐reported institutional practices rather than direct review of existing policies and limited information about the surveyed population, making it impossible to compare respondents and nonrespondents. However, we have no reason to believe that these groups differed sufficiently to influence the study's main findings.

In the future, better technology may ultimately replace color‐coded wristbands. For instance, the time may come when wireless technologies seamlessly linked to the electronic health record will alert providers to a patient's DNR status when entering the patient's room. However, for today, point‐of‐care solutions using color‐coded wristbands remain a reasonable solution. Creating a nationally enforced standardized methodology, understandable and memorable to providers and free of stigma to patients (eg, a black wristband for DNR or writing DNR on a wristband) should be a patient safety priority. Because simplification is another key characteristic of safe systems, it seems prudent to aim for a national system that involves a maximum of 3‐4 colors.

CONCLUSIONS

Patients and families dedicate tremendous energy to making decisions about their advance directives, and discussions of these issues often create considerable angst and sadness. Health care providers are trained to elicit and advocate for such directives so they can act with patients' wishes in mind. Despite the high stakes, all these efforts can be undermined when the system for making providers aware of a patient's DNR status is flawed. Our data confirm the tremendous variability in the systems used to indicate DNR status (and other types of indications), variability that may place patients at risk from catastrophic errors. Following the lead of a few states, we call for a national mandate to standardize the identification of DNR orders and to make the colors of wristbands for a small set of indications uniform in every hospital across the country.

As modern medicine developed the technological capacity to deliver aggressive life‐sustaining interventionsthrough methods such as cardiopulmonary resuscitation (CPR), intensive care units, and mechanical ventilationthe concept of do‐not‐resuscitate (DNR) orders emerged to allow individual patients to choose to forego selected treatments. To encourage patients to articulate these preferences, Congress passed the Patient Self‐Determination Act in 1991, a measure that required health care facilities to discuss advance directives with patients as they enter their system.1 Although the act has had less of an impact on the quality of DNR discussions than originally hoped for,25 its passage was evidence of the importance our society places on patientclinician discussions regarding goals of care. In addition to this legislative push, many organizations and advocacy groups use a variety of marketing campaigns, accreditation standards,6 and standard instruments and tools79 to promote the use of advance directives

Despite all these efforts, fewer than 30% of Americans (54% older than age 65) have completed advance directives.10 Nevertheless, many patientsparticularly those at highest risk for requiring end‐of‐life caredo express preferences regarding resuscitation at the time of hospital admission. In an ideal world, these preferences would be available for all providers to view, respect, and act on.

Unfortunately, research on patient safety and quality has demonstrated wide gaps between ideal and actual practice.1112 In the context of DNR wishes, despite strong efforts to collect patients' preferences, no current regulation provides or mandates a best practice on making these preferences operational. There are also few data that indicate whether patients' preferences are in fact transmitted to providers at the point of care and in an accurate and reliable manner.

Past research on proper identification of DNR orders is limited, with much of the focus on prehospital protocols.1315 Anecdotally, hospitals seem to employ varying strategies to highlight DNR orders using a combination of paper or electronic documentation and color‐coded patient wristbands. There have been several reports of errors involving this issue, including patients receiving CPR despite stated DNR preferences and a patient having CPR withheld because the wrong chart (of another patient with a DNR order) was mistakenly pulled.1617

The patient safety field emphasizes standardization as a key strategy to prevent errors. Because of problems articulating DNR orders (and other important patient‐related information), several hospitals promote the use of color‐coded wristbands to denote preferences for resuscitation. However, without national regulations or standards, the possibility remains that one safety hazard (advance directives on a paper chart distant from a patient's room) may be traded for another hazard (front‐line providers interpreting a color‐coded wristband incorrectly). In addition to the ethical problems inherent in failing to adhere to patients' resuscitation preferences, errors in following advance directives may also create legal liability.18 With all this in mind, we conducted a national survey to determine practice variations in the identification of DNR orders and the use of color‐coded patient wristbands. We hypothesized that there is considerable variation both in identification practices and in the use of color‐coded wristbands across academic medical centers.

METHODS

The project was approved by the University of California, San Francisco Committee on Human Research. We anonymously surveyed nursing executives who are members of the University HealthSystem Consortium (UHC), an alliance of 97 academic medical centers and their affiliated hospitals representing 90% of the nation's nonprofit academic medical centers.19 The nursing executives are senior nursing leaders at participating UHC institutions and members of a dedicated UHC Chief Nursing Officer Council E‐mail listserv. We designed a brief survey and distributed it via their E‐mail listserv using an online commercial survey administration tool.20 Respondents were asked to complete the survey or have one of their colleagues familiar with local DNR identification practices complete it on their behalf. The online tool also provided summary reports and descriptive findings to meet the study objectives. We provided a 1‐month window (during summer 2006) with 1 interval E‐mail reminder to complete the surveys.

RESULTS

Survey announcements were E‐mailed to 127 nursing executives, 69 of whom completed it (response rate 54%). The respondents represented mostly academic medical centers (87%; another 13% represented affiliated community teaching hospitals), public institutions (89%), and large facilities (60% with more than 400 beds; 40% with 201‐400 beds). More than half the respondents (56%) reported their hospitals use paper chart documentation as the only method of identifying patients with a DNR order, whereas 16% reported their hospitals use only electronic health record (EHR) documentation (Fig. 1). Twenty‐five percent of hospitals (n = 17) use a color‐coded patient wristband in addition to either paper or electronic documentation. Of these 17 hospitals, a total of 8 colors or color schemes were employed to designate DNR status (Table 1).

Figure 1

The use of color‐coded wristbands was not limited to identification of DNR status. Fifty‐five percent of hospitals (n = 31) use color‐coded wristbands to indicate another piece of patient‐related data such as an allergy, fall risk, or same last name alert (Table 2). In fact, 12 indications were depicted by various colors, with variations in both the color choice for a given indication (eg, allergy wristbands red at one hospital and yellow at another) and across indications (eg, red for allergy at one hospital and red for bleeding risk at another). Nearly 3 of 4 respondents (n = 48) reported being aware of a case at your institution in which confusion about a DNR order led to problems or confusion in patient care. A few respondents shared a brief anecdote of the event, illustrating the spectrum of clinical scenarios that lead to potential confusion (Table 3). Respondents reporting a case of confusion were not more likely to be from an institution that used color‐coded wristbands.

When asked whether most (greater than 75%) physicians and nurses could properly identify the color associated with a DNR patient wristband, responses differed by discipline. Eight‐five percent of respondents believed that most nurses at their institutions could correctly report the color for DNR, whereas only 15% believed physicians could do the same. Only 22% of respondents anticipated a change in the current system within the next 2 years; all these changes were a transition from paper to electronic documentation systems.

DISCUSSION

Regardless of whether the DNR documentation occurs in paper or electronic form (and our study demonstrates significant practice variation in the documentation method), the risk that a hospitalized patient may suddenly stop breathing or become pulseless is ever present. When such a patient is discovered, providers race to the bedside and initiate care, but immediately ask, Is the patient a full code? In these often‐chaotic moments, accurate and timely information about DNR status is critical to respecting a patient's preferences and avoiding a potentially devastating error. A number of the anecdotes shared by survey respondents and highlighted in Table 3 reinforce this concern. Many of these scenarios occur in the middle of the night or off a patient's primary unit (ie, at a test or procedure area), increasing the need for quick and easy identification of DNR status.

Our study demonstrates that a logical point‐of‐care solutiona color‐coded DNR patient wristbandmay create its own safety hazards, particularly if the color designations are not known by all providers (including floating and traveling nurses or trainees who rotate at different hospitals) and if the colors being employed represent different indications at a given hospital (see accompanying Images Dx, page 445). We found that approximately 1 in 4 surveyed hospitals depict DNR status by a color‐coded wristband. We also discovered remarkable variation in the colors chosen and the degree to which institutions use color‐coded wristbands to signal a panoply of other patient‐related issues. Human factors research demonstrates that even well‐meaning patient safety solutions may cause harm in new ways if they are poorly implemented or if the interface between the technology and human work patterns is not well appreciated. For example, recent studies illustrate unintended consequences from safety‐driven solutions, such as the implementation of computerized order entry,2122 quality measurement,23 adoption of EHRs,24 and bar code medication administration systems.25 Because standardization is a key mechanism for decreasing the opportunities for error, our findings raise serious concerns about current wristband use.

Interestingly, the lack of standardization and its related risk of failing to recall the conditions associated with color‐coded wristbands are complicated by societal trends. In December 2004 the issue of patient wristbands made headlines in Florida, when hospitals using yellow DNR wristbands (as was the case in 3 hospitals in our sample) reported several near‐misses among patients wearing yellow Lance Armstrong Livestrong bracelets.2627 Given recent estimates that nearly 1 in 5 Americans wears these bracelets to support people living with cancer,28 even safety‐minded journals and national newspapers have highlighted the issue.2930 Most hospitals that continue to use yellow DNR wristbands now either remove or cover Livestrong bracelets at the time of hospital admission. Furthermore, many other self‐help organizations now issue wristbands in a variety of colors as well, creating a potential hazard for any person wearing one in the hospital. Although patients do not mind wearing color‐coded wristbands,31 they might feel differently if they knew the potential for confusion.

After these anecdotal reports of identification mistakes surfaced, several states, most notably Arizona and Pennsylvania, launched initiatives to address the problem.3233 Arizona, after discovering 8 colors being used in the state, developed plans for a purple DNR color‐coded wristband. The choice of purple, and the careful decision to avoid blue, occurred because many hospitals call their resuscitative efforts a code blue, creating yet another potential source of confusion if a blue wristband is associated with a DNR order. The Pennsylvania Patient Safety Authority also found tremendous color variations in patient wristbands used in a statewide survey. Both states ultimately promoted standardized colors and indications and provided tool kits and implementation manuals.3233

Although statewide initiatives represent a step forward, we believe that a national standard for color‐coded wristbands would improve patient safety. Precedents for this call to action exist. For many years, anecdotal information circulated about the errors caused by ambiguous use of abbreviations, such as qd instead of daily or U instead of units. Individual hospitals often banned or limited the use of such abbreviations, but no standard list of high‐risk abbreviations guided practice or required adherence, and cross‐hospital variation undoubtedly led to confusion. In 2004 the Joint Commission created a uniform list of high‐risk abbreviations as part of their National Patient Safety Goals, which instantly ended the debate about which abbreviations to ban and mandated compliance with the safety practice.34 A national group of stakeholders should similarly be convened to develop a list of colors and associated conditions that should be widely disseminated and enforced by the Joint Commission or a similar body. The statewide efforts by Arizona and Pennsylvania are instructive in this regard. Despite being guided by the goal of standardization, these 2 states chose different colors for DNR identification (interestingly, Pennsylvania chose blue for DNR, perhaps for the same reason that Arizona avoided itcode blue), further supporting the need for national guidelines (Table 4).

Our study represents the first national sample of DNR identification practices. Although it targeted academic health centers and affiliated institutions, we believe that these practice variations likely exist in all health care settings. Our study limitations included reliance on self‐reported institutional practices rather than direct review of existing policies and limited information about the surveyed population, making it impossible to compare respondents and nonrespondents. However, we have no reason to believe that these groups differed sufficiently to influence the study's main findings.

In the future, better technology may ultimately replace color‐coded wristbands. For instance, the time may come when wireless technologies seamlessly linked to the electronic health record will alert providers to a patient's DNR status when entering the patient's room. However, for today, point‐of‐care solutions using color‐coded wristbands remain a reasonable solution. Creating a nationally enforced standardized methodology, understandable and memorable to providers and free of stigma to patients (eg, a black wristband for DNR or writing DNR on a wristband) should be a patient safety priority. Because simplification is another key characteristic of safe systems, it seems prudent to aim for a national system that involves a maximum of 3‐4 colors.

CONCLUSIONS

Patients and families dedicate tremendous energy to making decisions about their advance directives, and discussions of these issues often create considerable angst and sadness. Health care providers are trained to elicit and advocate for such directives so they can act with patients' wishes in mind. Despite the high stakes, all these efforts can be undermined when the system for making providers aware of a patient's DNR status is flawed. Our data confirm the tremendous variability in the systems used to indicate DNR status (and other types of indications), variability that may place patients at risk from catastrophic errors. Following the lead of a few states, we call for a national mandate to standardize the identification of DNR orders and to make the colors of wristbands for a small set of indications uniform in every hospital across the country.