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Immunization reminders more successful with county collaboration

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Strategic thinking can overcome health IT barriers

“Accelerated by the American Recovery and Reinvestment Act of 2009, which channeled $19 billion in federal money to promote the adoption of electronic health records (EHRs), health information technology is increasingly available and able to support the delivery of high-quality health care. Immunization delivery offers an ideal case study to explore barriers to and opportunities for using this technology to better children’s health.

“The study by Kempe and [her] colleagues in the current issue of JAMA Pediatrics demonstrates one approach to overcoming a fundamental problem in the use of health information technology: although proven solutions exist to improve outcomes, they often lack widespread and effective implementation. In this case, although an extensive evidence base supports reminder/recall to improve immunization delivery, the approach has been adopted by fewer than 20% of practices.

“As the study demonstrates, in certain settings, especially one where the interests of the practice and public health care systems coincide, collaboration with outside groups may prove most effective. However, the study has several limitations. The intervention was complex, and uptake was limited. In addition, many of the telephone numbers in the Colorado Immunization Information System were missing. The success of similar approaches will depend on further improving the accuracy and completeness of contact information, and the approach would not be feasible in regions lacking registry data.

“Perhaps the most important message of Kempe and [her] colleagues is the need to try alternate approaches when traditional implementation strategies fail. The study by Kempe et al. recognizes that, for many practices, the benefits of implementing reminder/recall systems fail to outweigh the perceived burden. Practices in counties randomized to reminder/recall notification were offered financial reimbursement yet still declined to participate, suggesting that barriers to the reminder/recall intervention were more than financial. In contrast, for health departments charged with creating systems to improve population health, implementing reminder/recall notification proved acceptable and feasible, indicating that the program was consistent with priorities.

“The study also found that reminder/recall systems may be particularly effective when they build on the physician-patient relationship. With nearly 80% of pediatric practices now capturing data in EHRs, a remarkable opportunity exists to use these data to improve outcomes. Kempe and [her] colleagues underscore the importance of thinking strategically about the group that is best positioned to use these data to meaningfully improve health.”

These comments were excerpted from an accompanying editorial (JAMA Pediatr. 2015 Feb. 23 [doi:10.1001/jamapediatrics.2014.3709]) by Dr. Alexander G. Fiks of the Pediatric Research Consortium at the Children’s Hospital of Philadelphia. Dr. Fiks coinvented the decision support software Care Assistant but holds no patent, has earned no money, and has no licensing agreement. He has received an independent research grant from Pfizer and is supported by the Eunice Kennedy Shriver National Institute of Child Health and Human Development and the Health Resources and Services Administration of the U.S. Department of Health & Human Services.


 

FROM JAMA PEDIATRICS

References

Reminders for childhood immunizations are slightly more successful and cost-effective when sent from county health departments with a child’s primary care provider’s endorsement than when sent only from the practices themselves, according to a recent study.

“The effect sizes seen in the present trial, although modest, are important from a public health perspective,” Dr. Allison Kempe of Children’s Hospital Colorado, Aurora, and her associates reported online.

Dr. Allison Kempe

Dr. Allison Kempe

“Our findings and those of previous studies support consideration of a centralized collaborative, compared with a practice-based reminder/recall approach to increase immunization rates during the preschool years,” they said. “The present trial demonstrates the poor reach of a practice-based approach from the population perspective,” (JAMA Pediatr. 2015 Feb. 23 [doi:10.1001/jamapediatrics.2014.3670]).

The researchers randomized 15 Colorado counties to implement one of two immunization reminder approaches for the 18,235 children, aged 19-35 months as of Sept. 7, 2012, through March 17, 2013. In the centralized collaborative approach, county health departments mailed and/or autodialed immunization reminders up to four times per child, with the option for primary care providers to add their names to the message. In the practice-based approach, individual practices were invited up to eight times to a Web-based reminder training and received financial support for sending notifications. Only two practices sent reminder/recall notifications in the practice-based counties, but 56.3% of practices added their name to reminders in centralized-collaborative counties.

In the collaborative counties, 87% of eligible children received at least one reminder, compared with just 0.8% in the practice-only counties. In the collaborative counties, 26.9% of children received at least one new immunization, and 12.8% of children became up to date in immunizations, compared with 21.7% and 9.3%, respectively, in practice-based counties. In collaborative counties, 32.1% of children came in for an immunization and 19.2% reached up-to-date status when the health department message included the child’s primary care provider’s name, compared with 24.2% and 9.5% of children, respectively, when the practice name was left off.

The cost of a centralized collaborative reminder system was $11.75 per child for any new immunization and $24.72 for reaching up-to-date status, compared with $74 and $124.45 per child, respectively, in practice-based counties. Each mail contact cost an average $0.73, and each autodial cost an average $0.53. No difference was seen between mailed vs. called reminders. “However, costs would have been much lower if the accuracy of all contact data could be increased,” the researchers noted.

The research was funded by the Agency for Healthcare Research and Quality. The authors reported no relevant financial disclosures.

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