Managing Your Practice
Managing Your Practice
Long-term care insurance
To be sure, there is considerable debate about whether LTCI is worth the cost.
Managing Your Practice
When can I retire?
Many of us lack a clear idea of where our retirement income will come from, or if it will be there when we arrive.
Managing Your Practice
Review your insurance
Malpractice insurance requirements will remain fairly static throughout your career, but other insurance needs evolve over time. A good example is...
Managing Your Practice
Keep your staff current – and happy
Like you, staff members provide better care to patients when they know the latest findings and techniques.
Managing Your Practice
Hiring the right employees
Many of the personnel questions I receive concern the dreaded “marginal employee” – a person who has never done anything truly heinous to merit...
Managing Your Practice
Sexual harassment: Prevention and defense
Medical offices are far from immune from harassment, of course, and the problem is not limited to staff interactions.
Managing Your Practice
Handling defamatory online reviews
The first thing to do before taking any action is determine whether that defamatory review is, in fact, defamatory.
Managing Your Practice
How to handle negative online reviews
It happens to all of us: You log onto the Internet one day and discover a scathing review from a disgruntled patient or family member.
Managing Your Practice
Firing patients
As with pretty much everything in a private practice, accurate and written documentation of dismissible behavior is essential.
Managing Your Practice
Terminating an employee
Make it clear, when necessary, that the decision has already been made, so arguing or pleading will change nothing.
Managing Your Practice
Phone etiquette, part 2
A peer should never answer and then be expected to wait while your employee tracks you down.