When Jennifer Gunter, MD, learned that Marie Claire magazine published an article suggesting that the recent solar eclipse affected menstrual cycles, she turned to social media to dismantle that assertion.
“If the new moon were associated with menstruation, then all women all over the world would be menstruating at the same time,” Dr. Gunter wrote in an Aug. 21, 2017 entry on her personal blog, which includes the slogan “Wielding the Lasso of Truth.” “Have none of these people ever considered that? Maybe that happens in the “Mists of Avalon,” but it doesn’t happen on Earth.”
Dr. Gunter
Disputing such claims “keeps me pretty busy,” said Dr. Gunter, who’s become a hero to many in the ob.gyn. community, with more than 55,000 followers on Twitter and about 5,000 subscribers to her blog, which she launched in 2010.
“When I go to medical conferences, I get lots of physicians high-fiving me and thanking me, and that’s really nice,” she said. “They’re just like me. They’ve sat with patients and tried to explain how bioidentical hormones aren’t ground up yams and why salivary hormone testing is not recommended. They tell me that they’ve taken my blog posts and turned them into handouts. That’s the kind of thing that keeps me going: knowing that I’ve written something that’s going to help somebody else.”
Dr. Gunter, who practices gynecology in San Francisco, said that she established a social media presence because she’s compelled to wage war against medical misinformation, especially content marketed to women. “I can’t stand seeing websites that tell people they can lose weight doing this new fad or by taking certain supplements,” the Winnipeg, Canada, native said. “That’s the same snake oil that used to go town to town in the 1800s. It’s not any different; it’s just on a larger scale. Misinformation makes me sad. If people are making informed choices that’s one thing, but if they are hooked in by fancy websites with attractive celebrities and doctors branding supplements with their names, that bothers me. The Internet is only as good as the information you put into it. When you search for something, it’s really a shame that an accurate website isn’t coming up first, but it’s all driven by page clicks. What’s surprised me the most has been that people were ready for a voice like mine to stand up. I think the same feelings I’ve had have been brewing for a lot of people.”
Dr. Gunter devotes about 45 minutes every weekday to social media. Inspiration for her blog posts and her tweets on @DrJenGunter come from a variety of sources, often from followers who send her links to articles about wild medical claims. “I might post on my lunch hour but never during the work day,” she said. “A lot of people like to unwind at the end of the day by watching TV. I’m divorced and my kids are with their dad half the time so on the evenings when I’m by myself, if I’ve read something interesting, I’ll tweet about it.”
She shared the following tips for ob.gyns. looking to establish a presence on social media:
- Be HIPAA compliant. “I don’t think I’ve ever used my work day to inform what I write about because there’s so much going on in the news,” she said. “You have to be HIPAA compliant because your patients may be following you online. In many ways, I hope that people I’m going to care for do read some of the things that I put out there because I’m trying to give good health information.”
- Be authentic. “When people meet me and have probably read some of my tweets and have heard me talk, they say they can match the voice with the person,” Dr. Gunter said. “People can tell when you’re not being authentic. That doesn’t work for me. I don’t have time to invent another persona!”
- Share articles you think are worthwhile. “If I have a friend who is in the tech industry, and if he posts an article on that topic, I figure he curated that, so maybe I’ll read it,” she said. “Likewise, if you’re a doctor and you have people following you on Facebook who are not physicians, they might say, ‘My friend who I went to high school with who’s a doctor thinks this New York Times article is worth reading. Maybe I should read it.’ People can lurk and share things, and that helps. I follow lots of doctors on Twitter that I don’t regularly engage with, but they post articles, and I’ll read them.”
- Make it clear who you’re speaking for. Are you speaking for your employer or for yourself? Are you giving medical advice, or is the content your opinion only? Include an appropriate disclaimer in your profile. Dr. Gunter’s Twitter profile reads: “Appropriately Confident OB/GYN, Canadian Spice, Sexpert, Lasso of Truth, Pegasister, Not medical advice, I speak for no one but me.”
- If you post regularly, expect criticism at some point. “If social media is not for you, you shouldn’t do it,” Dr. Gunter said. “But if you have a small Facebook account, why not share some good quality articles that you found interesting? You’d be surprised. What you might think is a throwaway message might be of real help to someone who doesn’t practice medicine. There’s a real hunger for good quality curated information.”