Jennifer Gunter, MD Dr. Gunter is in ObGyn practice in San Francisco, Calif. She is the author of The Preemie Primer: A Complete Guide for Parents of Premature Babies—from Birth through the Toddler Years and Beyond (Da Capo Press, 2010). Dr. Gunter writes a blog at www.preemieprimer.com/blog/.
Dr. Gunter reports no financial relationships relevant to this article.
Most patients have valuable comments and opinions about their medical care; we should remember that listening is our most important clinical skill. Finding a way to make online feedback valid and productive for both patients and physicians should be a goal for our professional societies.