▸ Case No. 4. A therapist who was working with a breast cancer patient wanted a greater appreciation of what her patient would face after completing chemotherapy. The therapist had no knowledge of tumor biology, including the meaning of estrogen receptor positivity. Therapists do have access to patients' electronic medical records (EMRs) in the health care system–the aim being to promote integrated care–but most therapists do not know what information to look for or where to find it in the EMR. To address this need, the psychosocial educational program devoted a telephone supervisory session to teaching therapists how to navigate the relevant aspects of the patient's EMR. At the same time, the teaching team reinforced some of the didactic information presented during the psycho-oncology seminar.